Refund policy

At The Pink Sugaria, we want you to love your purchase. 💕

Please review our policy carefully before placing your order.

All Sales Are Final

We currently do not accept returns or exchanges. All purchases are considered final once the order has been placed.

We encourage you to carefully review the product details, descriptions, sizing, and photos before completing your purchase.

Damaged or Incorrect Items

If you receive an item that is damaged or you believe you received the wrong item, please contact us within 3 days of delivery with your order number and clear photos of the item. We will review the issue and determine the appropriate resolution.

Please note that issues caused by normal wear and tear, misuse, or damage after delivery may not qualify for a resolution.

Order Changes & Cancellations

Once an order has been placed, we may be unable to make changes or cancellations. Please contact us as soon as possible if you need assistance with your order.

Damaged or Incorrect Items

If you receive an incorrect, damaged, or defective item, please contact us within 3 days of delivery and include your order number and clear photos of the item.

Our Customer Care team will review your request and provide the next steps.

Please Note

Customers are responsible for return shipping costs unless the item received was incorrect, damaged, or defective.

Refunds, when approved, will be issued to the original payment method. Processing times may vary depending on your financial institution.

Please do not send items back without contacting Customer Care first.

Thank you for shopping with The Pink Sugaria. 🩷